This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from pickcozy.com (the “Site”).

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?

We use the order information we typically collect to fulfill any orders placed through the site (including processing your payment information, arranging for delivery, providing you with an invoice, and/or order confirmation).
In addition, we use this order information to communicate with you; to screen our orders for potential risks or fraud; and to provide you with information or advertising related to our products or services where it is consistent with the preferences you have shared with us.

In order to ship physical goods to you, we need to provide your contact information to third party logistics companies.

We use our device information we collect to help us screen for potential risks and fraud (particularly your IP address), and more generally to improve and optimize our website (e.g., by analyzing how customers navigate and interact with the site to evaluate the success of our marketing and advertising campaigns).

• Provide users’ email addresses to Google, Facebook for remarketing advertising. (Guess: Analyze the user group by matching the information of Facebook’s user database and user email addresses provided)
• Sync users’ email addresses to marketing tools such as Mailchimp and  judge.me

Sharing you personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, We use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Communications with our Website are all conducted using Secure Socket Layer (SSL) encryption technology. Through our use of SSL encryption technology, all information communicated between you and our website is secured.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

-Without your consent, we will not use your personal information or pictures for advertising.
-We will not use the collection of users’ personal information as the main purpose.
-We do not rent or sell this information to any third-party.

Behavioural advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
– Facebook: https://www.facebook.com/settings/?tab=ads
– Google: https://www.google.com/settings/ads/anonymous
– Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do not track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
If you have any questions about our data privacy or this data privacy statement, or would like to exercise your rights, please contact us at privacy@pickcozy.com

Your California Privacy Rights

California Civil Code Section 1798.83 allows California residents to request from us annually, free of charge, a list of third parties to whom we disclosed personally identifiable information (as defined in the statute) about that California resident during the previous year, and the categories of personally identifiable information disclosed to them. If you are a California resident and you wish to make such a request, you can contact us at privacy@pickcozy.com

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us

For more information about our privacy practices or if you would like to make a complaint, please contact us by e‑mail at privacy@pickcozy.com 
Office Hours : Monday-Friday 9 AM- 7PM (GMT+8)